At VIRTELPRO, we make the calls so you can focus on what you do best – Running your business.
We take traditional outbound calling to a whole new level of excellence. Think of our expert team as a dedicated extension of your company that works tirelessly to ensure your success. Our Outbound Call Center helps you achieve all your business goals by properly representing your brand and providing the most superior outbound communication support available. Using state-of-the-art technology and the most highly trained agents, we deliver the most seamless outbound calling service in the industry.
We build trust and credibility for your business and enhance your reputation by providing top tier service. Our expert agents are thoroughly briefed on your unique projects and objectives to ensure they’re fully armed before each call. You’ll be proud to have them represent your organization. More businesses trust our Outbound Calling Center over the competition because we deliver superior results, and consistently increase their productivity and revenue.
- Lead Generation
- Customer Satisfaction Surveys
- Debt Collection
- Appointment Setting
- Market Research
- E-Mail Follow Up
- Customer Loyalty Programs
We have qualified call center professionals who have extensive and relevant expertise in answering service calls, outbound telemarketing calls, back-office and more ensuring our Clients and their Customer satisfaction.
We provide efficient and relevant training programs to give our call center employees a cutting edge, both in terms of linguistic ability and process knowledge.
Our call center infrastructure and company policies offer complete transparency in operations.
Our 100% voice recording ability enables us to view voice envelopes of customers and agents separately and find exceptions by analyzing data that is tagged with calls.
See how much it saves and learn more about what we have done to help businesses with their outbound call needs.