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Web Chat & Tech Support

Webchat & Technical Support Services

Communication is changing rapidly every year.  VIRTELPRO provides the latest technical solutions for your company to interact with your clients’ prospects and convert them into customers.  Whether you choose phone calls, texts, Web chat or email, we provide live agents behind the scenes to help you.

Our live chat agents provide personable one-on-one support for all your website visitors. We help them navigate your website, answer their questions, confirm orders, provide technical support, solve billing issues, give status updates and provide solutions for any other concerns. Our accommodating web chat agents enhance your reputation by demonstrating that you’re committed to providing them superior service in a super-fast, wait-free manner. We help your business reap more profits by instilling trust in first-time customers and prospects, while bolstering the loyalty of current customers.

If your organization is facing challenges in technical support services, consider outsourcing technical support services to VIRTELPRO. We have experienced technical support executives who apart from having technical knowledge are excellent customer support representatives. At VIRTELPRO, we take 24/7 support services a step higher by making sure that we understand our customers’ business environment, system variables and business requirements. All this equips us as an ideal technical helpdesk services partner.

VIRTELPRO’S Webchat & Technical Support Services
  • Live Chat Support
  • Remote IT Support
  • Social Media Customer Services
  • Software & Mobile App Support
  • Technical Support
  • Video Chat Services
  • Toll Free Customer Support
  • Email Support

Want to know how VIRTELPRO can help you outshine the competition by providing technologically advanced Web Chat and Tech Support services that helps convert and retain customers who would otherwise abandon your website due to lack of adequate help?