Welcome to VirtelPro. These Terms of Service (“Terms”) govern your access to and use of https://virtelpro.com and the services we provide. By visiting our site or engaging our services, you agree to these Terms and our Privacy Policy. If you do not agree, please do not use our Services.
1. Our Services
VirtelPro provides digital solutions including:
Custom web development
Digital marketing and business process automation
Virtual assistant and freelance services
IT support and more
We may update or discontinue any service at our discretion.
2. Eligibility & User Conduct
To use our Services you must be at least 18 years old and able to form a binding contract.
Users agree to:
Provide accurate, current information when engaging our Services.
Use the site and services only for lawful business purposes.
Refrain from uploading malicious code, infringing on intellectual property rights, or harassing any VirtelPro staff, freelancers, or other users.
3. Freelance & Virtual-Assistant Engagements
Independent Contractors: Freelancers and virtual assistants introduced by VirtelPro are independent contractors, not employees. We are not responsible for their tax obligations or employment benefits.
Client Responsibility: Clients are responsible for verifying that deliverables meet their specific needs.
Payment & Disputes: Payment terms, milestones, and any escrow or project-specific agreements will be defined in individual service contracts. Disputes should first be addressed through VirtelPro’s internal resolution process.
4. Non-Solicitation of Freelancers
To protect our network, clients agree not to circumvent VirtelPro by hiring or soliciting any VirtelPro-introduced freelancer or assistant for a period of seven, (7) months after a project ends, unless otherwise agreed in writing. Breach of this clause may result in service termination and/or a placement fee.
5. Proposals, Quotes, and Contracts
Any proposal or quote we provide is valid only for the stated time period. Specific deliverables, timelines, and payment terms will be outlined in a separate written agreement for each project.
6. Fees and Payments
All fees and payment schedules are set out in your service agreement or invoice.
Late payments may result in suspension or termination of Services until the balance is settled.
7. Intellectual Property
All content on our website—including text, graphics, logos, and software—is owned by or licensed to VirtelPro and protected by applicable intellectual property laws. You may not copy, reproduce, or distribute our content without prior written consent.
8. Warranties and Disclaimers
Our Services are provided “as is” without warranties of any kind, whether express or implied.
We do not guarantee specific outcomes such as particular search-engine rankings or marketing results.
9. Limitation of Liability
To the fullest extent permitted by law, VirtelPro shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our Services, even if we have been advised of the possibility of such damages.
10. Indemnification
You agree to indemnify and hold VirtelPro harmless from any claims, losses, or expenses arising from your use of the Services, violation of these Terms, or infringement of any rights of a third party.
11. Termination
We may suspend or terminate your access to the Services at any time if you breach these Terms or engage in unlawful activity. You may also terminate services in accordance with the terms of any individual agreement.
12. Third-Party Links
Our site may contain links to external websites. We are not responsible for the content or privacy practices of those sites.
13. Governing Law
These Terms are governed by the laws of, the Republic of the Philippines. Any disputes will be resolved in the courts of that jurisdiction.
14. Changes to These Terms
We may update these Terms from time to time. The updated version will be posted on this page with a new “Last Updated” date. Continuing to use our Services after changes constitutes acceptance of the revised Terms.
15. Contact Us
For questions or concerns about these Terms, please contact: Email: hello@virtelpro.com